Before you place
Ranking rules
Plain rules for a public product board. If a payment or listing does not meet them, we will explain the decision and the available remedy.
What rank means
PitchUp is a public discovery directory. A confirmed paid placement affects leaderboard order, not editorial judgement. It does not buy a review, endorsement, traffic, leads, signups, sales, or a place in an editorial collection.
How paid rank works
A new paid product starts at ₹550. Confirmed payments add to its cumulative paid-rank total. A later raise must add at least ₹55. The checkout shows the amount due before payment. A payment changes rank only after Razorpay confirms it.
Boards and ties
The main board orders active products by their confirmed paid-rank total. Category boards use the same rule within that category. When totals are equal, the earlier qualifying placement remains ahead. Any time-window or archive board identifies its own window on the page.
Recorded outbound visits
Recorded outbound visits are redirects through PitchUp. Counts are aggregate-only and are not deduplicated. They are an operational traffic measure, not a business-outcome metric or evidence of leads, signups, or sales.
Who can pay and who can edit
Anyone may fund a product's placement. Funding never transfers ownership or editing authority. Only the holder of the product's owner token can edit or remove its profile. A supporter sees payment confirmation only, not the owner token or product controls.
Products we accept
Submit a direct, working product URL. We remove tracking parameters and may reject shortened URLs, invite or group-chat links, spam, impersonation, malware, unlawful services, rights violations, sexual content, or materially misleading claims. We may pause a listing while a report is reviewed.
Corrections, refunds, and disputes
Being overtaken is not a refund reason. Duplicate charges, provider errors, service non-delivery, legal obligations, and verified moderation errors are handled case by case. A provider refund reduces the applicable paid-rank total. A payment dispute pauses the listing while it is reviewed.
Need help?
For a correction, payment question, complaint, or removal request, email theconcierge@lamkalabs.com. Include the profile URL and enough detail for us to investigate.
These rules sit alongside our Terms of Service and Privacy Policy.